We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Brown Apron Pvt. Ltd. collects and uses Users personal information for the following purposes:
We often release coupon codes as a promotion or a discount for new or repeat customers. Please bear in mind that each coupon code may be used by a User only once. However, the same User might be eligible to use a new coupon code that has been released, depending on the terms and conditions of the new coupon code. Note that each coupon code is created with its own terms and conditions, and the decision to honour a coupon code lies entirely with Brown Apron. We also reserve the right to stop a promotion at any time, without prior notice.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
In case the customer has paid online while placing an order and there has been complete cancellation or return of the products after delivery, the complete order amount shall be credited into the customer's wallet which can be used in the future purchases.
In case the customer has paid online while placing an order and some of the items ordered has been cancelled at the time of delivery, the amount totalling to items that have been cancelled / rejected by the customer. The partial amount shall be credited into the customer's wallet which can be used in future purchases.
In both cases, the customer can also choose to have the amount paid refunded into the account by writing to [email protected]. A refund shall be initiated and the amount shall be reflecting in the customer's bank / credit card account in 7 working days.
The customer can cancel the order that has been placed before 6 hours of the start of the commencement of the slot of which the order belongs to. Brown Apron also reserves the right to cancel an order placed by the customer in case the order cannot be fulfilled due to reasons such as unavailability of the stock, address not serviceable etc., In both the cases mentioned above, the complete amount charged shall be credited into the customer's wallet which can be used in future purchases. The customer can also choose to have the amount paid refunded into the account by writing to [email protected]. A refund shall be initiated and the amount shall be reflecting in the customer's bank / credit card account in 7 working days.
Brown Apron Pvt. Ltd.
M/S Brown Apron Pvt. Ltd., 178/1, Yaseen Nagar, Behind BSNL Exchange, 2nd Stage, HBR Layout Bangalore, Karnataka 560043 India